Terms of service
1. Who we are
This website is operated by Dissolvd Strips LLC, a Wyoming LLC, trading as Dissolvd.
Throughout the site, "we", "us" and "our" refer to Dissolvd. By visiting this site or buying something from us, you agree to these terms.
2. Who can buy
You must be at least 18 years old to buy from this site. By ordering you confirm that you are.
Our products are dietary supplements intended for healthy adults. They are not intended for children.
3. Important health information
Please read this section. It matters more than most of what follows.
These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease.
Dietary supplements are not medicine and nothing on this site is medical advice. Information we publish about ingredients, formats or general wellbeing is educational, and it is not a substitute for speaking to a qualified healthcare professional who knows your history.
Talk to your doctor before taking any supplement, and particularly if you:
- are pregnant, planning to become pregnant, or nursing
- take prescription or over the counter medication
- have a diagnosed medical condition
- are scheduled for surgery
- are under the care of a physician for any reason
Read the label on every pack before you take it. Ingredients, amounts and allergen information are printed on the packaging and are the authoritative source. If you have an allergy or intolerance, check the label rather than relying on a product description.
Stop taking the product and speak to a healthcare professional if you have an adverse reaction. If you believe you are having a medical emergency, call emergency services.
Individual results vary. Nothing we say anywhere should be read as a promise of a particular outcome.
4. Your account
You may create an account to place orders, manage subscriptions and collect rewards. You are responsible for keeping your login details private and for anything that happens under your account.
Tell us promptly if you think someone else has access to it. We may suspend or close an account that is being used in a way that breaks these terms.
5. Products, pricing and availability
We do our best to show products accurately, but colours, packaging and imagery can differ slightly from what arrives. Packaging and formulations change from time to time.
Prices are in US dollars and can change without notice. We may limit quantities, restrict sales, or stop selling a product at any time.
Pricing errors. If a product is listed at an obviously incorrect price, we may cancel the order and refund you in full, even after you have received a confirmation email. We will tell you if this happens.
6. Subscriptions
Read this section carefully before you subscribe.
What you are agreeing to. When you choose a subscription, you are signing up for a recurring order that renews automatically and bills automatically until you cancel it. You authorise us to charge your saved payment method on each renewal.
How often and how much. You choose your delivery frequency at checkout, from the options offered on the product page. The price of each renewal is the subscription price shown at the time you subscribe, plus any tax and shipping that applies. Your order confirmation restates the frequency and the amount.
How to cancel. You can cancel at any time from the Subscriptions page in your account. Cancelling is self service. You do not need to email us, call us, or wait for business hours.
Cancellation takes effect immediately for all future shipments. If an order has already been processed for shipping when you cancel, that one will still arrive, and the refund policy tells you where you stand on it.
Other things you can do instead of cancelling. From the same page you can skip a single shipment, change your delivery date, change how often it arrives, or pause for a period. If you are receiving product faster than you use it, a longer interval usually solves it.
Price changes. If we change the price of a subscription, we will tell you by email at least 14 days before it takes effect, and you can cancel before then.
Failed payments. If a renewal payment fails we will try again over the following days and email you. If it keeps failing we may pause or cancel the subscription.
Retrying and reminders. We send an email before each renewal so a charge is never a surprise.
7. Orders, shipping and risk
We ship within the United States. Delivery estimates are estimates and not guarantees.
Title and risk of loss pass to you when the carrier delivers the package. If a package is lost or arrives damaged, our refund policy covers you and we would rather hear from you than have you fight the carrier.
You are responsible for giving us a correct shipping address. We are not responsible for orders delivered to an address you entered incorrectly, though we will help where we can.
8. Personal use only
This website sells to consumers, for personal use.
Products bought here are for you and your household. You may not buy from this site to resell, whether in a shop, on a marketplace such as Amazon, Walmart Marketplace, eBay or TikTok Shop, or anywhere else. We do not authorise anyone to resell products bought at consumer prices from this site, and products resold this way carry no warranty or guarantee from us.
We may limit quantities, cancel orders, close accounts, or decline to sell to anyone we reasonably believe is buying to resell.
This site is not a wholesale channel and nothing on it is an offer to supply for resale.
9. Returns and refunds
Our refund policy forms part of these terms. Please read it.
10. Rewards and promotions
Rewards points, referral credit and promotional offers have no cash value, cannot be exchanged for cash, and may expire or change. We may withdraw or adjust a rewards programme at any time, and we may remove points obtained through abuse, fraud, or orders that were later refunded.
Discount codes are for personal use, are not for resale or publication on coupon sites, and may be limited to one per customer or order.
11. Reviews and content you submit
If you post a review, photo, video or comment, you keep ownership of it and you give us a non exclusive, royalty free, worldwide licence to use, reproduce and display it in connection with our business, including in marketing, on product pages and on social media, with attribution to the first name and initial you provide.
You confirm that what you post is your own genuine experience, that you own it or have permission to share it, and that it does not break any law or anyone else's rights.
We may remove content that is unlawful, abusive, misleading, makes medical claims about our products, or is not a genuine customer experience. We do not edit reviews to make them more favourable, and we do not remove reviews simply for being negative.
12. Acceptable use
Do not use this site to break the law, to harass anyone, to upload anything malicious, to scrape or copy the site at scale, or to interfere with how the site works. We may end your access for any of these.
13. Our intellectual property
The Dissolvd name and logo, FlashRelease, our product names, packaging, site design, photography and written content belong to us or our licensors. You may not use them without our written permission.
Nothing here gives you any right to our trademarks.
14. Third party links and services
Our site links to other websites and uses third party services for payments, shipping, email, reviews and analytics. We are not responsible for the content or practices of third parties, and their terms apply to your use of them.
15. Disclaimers
Except where the law says otherwise, this site and everything on it is provided "as is" and "as available". We do not warrant that the site will be uninterrupted, secure or error free, or that any information on it is complete or current.
We do not disclaim any liability for death or personal injury caused by our negligence, for fraud, or anything else that cannot lawfully be excluded.
16. Limitation of liability
To the fullest extent permitted by law, our total liability to you in connection with any order is limited to the amount you paid for that order.
We are not liable for indirect, incidental, special or consequential losses, including lost profits, lost data, or loss of goodwill.
Some states do not allow these limitations, so parts of this section may not apply to you.
17. Indemnity
You agree to indemnify us against claims arising from your breach of these terms, your misuse of the site, or your infringement of anyone else's rights.
18. Governing law and disputes
These terms are governed by the laws of the State of Utah, without regard to its conflict of law rules.
Before starting any formal process, please email us. Almost everything is resolved faster that way.
19. Changes to these terms
We may update these terms. The current version is always on this page and the date below tells you when it last changed. Continuing to use the site after a change means you accept it.
For subscribers, a change that materially affects your subscription will be emailed to you before it takes effect.
20. Severability
If any part of these terms is found unenforceable, the rest still applies.
21. Contact
hello@dissolvdstrips.com